Report Error

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report regify client error

In order to help us, please submit the answers to the following questions:

  • What error-code? Are there multiple errors? In that case, the first one is needed!
  • Did it ever work? Or is it only this time and other messages working fine?
  • What is your username or e-mail address you are using with regify?
  • Are you reading or writing a regify message?
  • Are you using Outlook, Thunderbird, Lotus Notes or other clients? Which Version?
  • Your operating system and version?
  • What exactly have you done before the error occured?
  • Is there a way to reproduce the error? How?
  • Are you working with user- or admin-permissions?
  • Is the error only for a special message; a special sender/recipient?
  • If the error is shown, please add a screenshot (ALT+Print).

You can send this report, together with your contact information, to support (AT) regify.com.

If you are a technical skilled person, you might support us by activating the debugging. You can find the instructions at Troubleshoot_regify_client.

regimail Outlook AddIn error

In order to help us, please submit the answers to the following questions:

  • Have you tried the solutions of the Troubleshoot outlook errors page?
  • What error-code? Are there multiple errors? In that case, the first one is needed!
  • Did it ever work? Or is it only this time and other messages working fine?
  • Are you reading or writing a regify message?
  • Are you using Outlook, Thunderbird, Lotus Notes or other clients? Which Version?
  • Your operating system and version?
  • What exactly have you done before the error occured?
  • Is there a way to reproduce the error? How?
  • Is the error only for a special message; a special sender/recipient?
  • If the error is shown, please add a screenshot (ALT+Print).

report regibox error

In order to help us, please submit the answers to the following questions:


IMPORTANT:

This is for regify-providers, and users of the demo-portal, only. If you are a regify-user, please contact your regify-provider for help and support. You can find a list of regify-providers and support-links here.