Difference between revisions of "Troubleshoot regibox"

Revision as of 08:52, 17 April 2015

If you encounter any error that seems strange to you, please follow these steps in order to create debug information for regify support:

Open regibox manager and prepare the situation you want to show us.
Press CTRL+ALT+D in order to activate debug logging. Please confirm with YES.
Now, please try to replicate your problem.
1. Crash or visible problem: Please trigger the problem again.
2. General synchronization problem: Please wait for at least 30 seconds (doing nothing).
3. Special file synchronization problem: Please trigger the problem with this file again.
Stop debugging by pressing CTRL+ALT+D again.
The program is asking you for a location to store the debug information. We suggest to use the Desktop folder of your profile.
Send us the generated debug report file by e-mail to support (AT) regify.com.

Revision as of 08:48, 17 April 2015 (view source) Regify (talk \| contribs) (Created page with "== troubleshooting == ===I want to help you debug=== If you encounter any error that seems strange to you, please follow these steps in order to create debug information for r...")	Revision as of 08:52, 17 April 2015 (view source) Regify (talk \| contribs) m (Regify moved page Regibox troubleshooting to Troubleshoot rebibox without leaving a redirect: Wrong capitalization) Newer edit →
(No difference)