Report Error

report regify client error

In order to help us, please submit the answers to the following questions:

• What error-code? Are there multiple errors? In that case, the first one is needed!
• Did it ever work? Or is it only this time and other messages working fine?
• What is your username or e-mail address you are using with regify?
• Are you reading or writing a regify message?
• Are you using Outlook, Thunderbird, Lotus Notes or other clients? Which Version?
• Your operating system and version?
• What exactly have you done before the error occured?
• Is there a way to reproduce the error? How?
• Are you working with user- or admin-permissions?
• Is the error only for a special message; a special sender/recipient?
• If the error is shown, please add a screenshot (ALT+Print).

You can send this report, together with your contact information, to support (AT) regify.com.

If you are a technical skilled person, you might support us by activating the debugging. You can find the instructions at Troubleshoot_regify_client.

regimail Outlook AddIn error

In order to help us, please submit the answers to the following questions:

• Have you tried the solutions of the Troubleshoot outlook errors page?
• What error-code? Are there multiple errors? In that case, the first one is needed!
• Did it ever work? Or is it only this time and other messages working fine?
• Are you reading or writing a regify message?
• Are you using Outlook, Thunderbird, Lotus Notes or other clients? Which Version?
• Your operating system and version?
• What exactly have you done before the error occured?
• Is there a way to reproduce the error? How?
• Is the error only for a special message; a special sender/recipient?
• If the error is shown, please add a screenshot (ALT+Print).

report regibox error

In order to help us, please submit the answers to the following questions:

• Please visit the regibox trouble shooting page and create a debug log (diagnostics).
• Send it to us

IMPORTANT:

This is for regify-providers, and users of the demo-portal, only. If you are a regify-user, please contact your regify-provider for help and support. You can find a list of regify-providers and support-links here.