Difference between revisions of "Android troubleshooting"
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:If you are a provider: We've had the problem, that the used provider-certificate has not been recognized by the Android SDK (browser worked, regify App does not). The problematic SSL certificate has been a '''RapidSSL certificate'''. After switching to '''Limitbreaker''' from http://www.psw.net or '''Thawte SSL123''', the problem has been gone. We also think, that, depending on the Android Version, there may be a problem with wildcard certificates. Please use a named certificate (for the complete domain) for your regify-provider. | :If you are a provider: We've had the problem, that the used provider-certificate has not been recognized by the Android SDK (browser worked, regify App does not). The problematic SSL certificate has been a '''RapidSSL certificate'''. After switching to '''Limitbreaker''' from http://www.psw.net or '''Thawte SSL123''', the problem has been gone. We also think, that, depending on the Android Version, there may be a problem with wildcard certificates. Please use a named certificate (for the complete domain) for your regify-provider. | ||
| + | |||
| + | |||
| + | '''Problem''' | ||
| + | :Android is complaining about an invalid signature while installing. | ||
| + | |||
| + | '''Answer''' | ||
| + | :You may have used one of our Beta versions. Please stop the regify application and uninstall completely. Upon successfully uninstall, you can install the app from the Android App-Market again. | ||
Revision as of 18:28, 13 December 2011
Problem
- Android App is not able to get configuration from provider (even if provider >= V3.0.1).
Answer
- In most cases the internet access is not given (does not work in browser, too).
- Additionally, Android needs a regify Provider with at least V3.0.1 to work.
- If you are a provider: We've had the problem, that the used provider-certificate has not been recognized by the Android SDK (browser worked, regify App does not). The problematic SSL certificate has been a RapidSSL certificate. After switching to Limitbreaker from http://www.psw.net or Thawte SSL123, the problem has been gone. We also think, that, depending on the Android Version, there may be a problem with wildcard certificates. Please use a named certificate (for the complete domain) for your regify-provider.
Problem
- Android is complaining about an invalid signature while installing.
Answer
- You may have used one of our Beta versions. Please stop the regify application and uninstall completely. Upon successfully uninstall, you can install the app from the Android App-Market again.
