Difference between revisions of "Terminal Server & Citrix Host"

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(Created page with "If you get permanent error regarding "hardware has changed" and you are running on a Terminal Server or Citrix environment, your Admins very likely did not fix you on some spe...")
 
 
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If you get permanent error regarding "hardware has changed" and you are running on a Terminal Server or Citrix environment, your Admins very likely did not fix you on some specific host (eg load-balancing). So you either log-in to the one or the other host and therefore, hardware changes.
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All regify software for Windows, Mac and Linux is storing several settings on the local drive (.ini files in %APPDATA%). In order to protect sensitive data, passwords (login, smtp, identity-file) are encrypted using a hardware based key.
  
To get rid of the problem, you need to provide a registry key that is on all Terminal Server hosts:
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Running regify software on Terminal Server or Citrix environments with multiple hosts means to likely run on a different host machine after login. The host usually switches depending on load or availability of host machines. Thus, the hosting hardware is changing and you may get permanent error regarding '''"hardware has changed"''' .
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To get rid of the problem, you need to provide a registry key that is on all Terminal Server or Citrix host machines:
  
 
  HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\MSLicensing\Parameters\regifykey
 
  HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\MSLicensing\Parameters\regifykey
  
It must be of type ''REG_SZ'' and, for example "Nupew,Eqaqe967" as value. It '''must be the same on all Terminal Server hosts''', so every regify software is always getting this key (no matter where the user logs in). The trick is that it must be the same on all host machines. You may provide this to the servers with the help of some .reg file:
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It must be of type ''REG_SZ'' and, for example "Nupew,Eqaqe967" as value (without quotation marks). It '''must be the same on all your Terminal Server or Citrix hosts''', so every regify software is always getting this key (no matter which host machine the user is associated during login). The trick is that it must be the same on all host machines. You may provide this to the servers with the help of some .reg file:
  
 
  Windows Registry Editor Version 5.00
 
  Windows Registry Editor Version 5.00
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'''Please replace the above example key with some other password.'''
 
'''Please replace the above example key with some other password.'''
  
Upon the keys are created on all hosts, the regify software will again complain about changed hardware on next start. Now, re-enter the credentials (regify password, SMTP password and maybe you need to re-load the identity file if used). Now it will run as usual.
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== If you already configured your software before the keys were entered ==
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Upon the registry keys are created on all hosts, the regify software will again complain about changed hardware on next start. Now, re-enter the credentials (regify password, SMTP password and maybe you need to re-load the identity file if used). Now it will run as usual.

Latest revision as of 10:24, 6 June 2023

All regify software for Windows, Mac and Linux is storing several settings on the local drive (.ini files in %APPDATA%). In order to protect sensitive data, passwords (login, smtp, identity-file) are encrypted using a hardware based key.

Running regify software on Terminal Server or Citrix environments with multiple hosts means to likely run on a different host machine after login. The host usually switches depending on load or availability of host machines. Thus, the hosting hardware is changing and you may get permanent error regarding "hardware has changed" .

To get rid of the problem, you need to provide a registry key that is on all Terminal Server or Citrix host machines:

HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\MSLicensing\Parameters\regifykey

It must be of type REG_SZ and, for example "Nupew,Eqaqe967" as value (without quotation marks). It must be the same on all your Terminal Server or Citrix hosts, so every regify software is always getting this key (no matter which host machine the user is associated during login). The trick is that it must be the same on all host machines. You may provide this to the servers with the help of some .reg file:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MSLicensing\Parameters]
"regifykey"="Nupew,Eqaqe967"

Please replace the above example key with some other password.

If you already configured your software before the keys were entered

Upon the registry keys are created on all hosts, the regify software will again complain about changed hardware on next start. Now, re-enter the credentials (regify password, SMTP password and maybe you need to re-load the identity file if used). Now it will run as usual.