Difference between revisions of "Report Error"
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* If the error is shown, please add a screenshot (ALT+Print). | * If the error is shown, please add a screenshot (ALT+Print). | ||
| − | + | '''You can send this report, together with your contact information, to support@regify.com.''' | |
| − | + | If you are a technical skilled person, you might support us by activating the debugging. You can find the instructions at [[Troubleshoot_regify_client]]. | |
Revision as of 18:33, 23 January 2013
error report content
In order to help us, please submit the answers to the following questions:
- What error-code? Are there multiple errors? In that case, the first one is needed!
- Did it ever work? Or is it only this time and other messages working fine?
- What is your username or e-mail address you are using with regify?
- Are you reading or writing a regify message?
- Are you using Outlook, Thunderbird, Lotus Notes or other clients? Which Version?
- Your operating system and version?
- What exactly have you done before the error occured?
- Is there a way to reproduce the error? How?
- Are you working with user- or admin-permissions?
- Is the error only for a special message; a special sender/recipient?
- If the error is shown, please add a screenshot (ALT+Print).
You can send this report, together with your contact information, to support@regify.com.
If you are a technical skilled person, you might support us by activating the debugging. You can find the instructions at Troubleshoot_regify_client.
IMPORTANT:
This is for regify-providers, and users of the demo-portal, only. If you are a regify-user, please contact your regify-provider for help and support. You can find a list of regify-providers and support-links here.
