Troubleshoot regibox

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troubleshooting

I want to help you debug

If you encounter any error that seems strange to you, please follow these steps in order to create debug information for regify support:

  1. Open regibox manager and prepare the situation you want to show us.
  2. Press CTRL+ALT+D in order to activate debug logging. Please confirm with YES.
  3. Now, please try to replicate your problem.
    1. Crash or visible problem: Please trigger the problem again.
    2. General synchronization problem: Please wait for at least 30 seconds (doing nothing).
    3. Special file synchronization problem: Please trigger the problem with this file again.
  4. Stop debugging by pressing CTRL+ALT+D again.
  5. The program is asking you for a location to store the debug information. We suggest to use the Desktop folder of your profile.
  6. Send us the generated debug report file by e-mail to support (AT) regify.com.
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