IPhone troubleshooting

Troubleshoot

regify does not work after upgrading to iOS 7

This is a known issue. Please use the following workaround to fix the problem:

Step 1: Uninstall the regify App from your iPhone or iPad

Step 2: Download the regify app from the app store and install it again.

Step 3: Login to the regify app with your credentials

Step 4: Authenticated users has to fetch again their identity file in the settings menu.

Debugging

Start extended debug logging

Beginning with version 2.1.0 of the regify-app for Iphone, you can get a detailed debug-log. To activate debugging you have to enter the settings menu of the Iphone. In this menu you will find an entry for the regify app. In the submenu of the regify app, you can activate the debug mode. After that, logging will be activated and a Send Log-file button will appear in login screen, fallback login screen and settings menu.