Regipay

regipay FAQ

Q: How can I create/send regipay documents?

A: Today, there are two ways:

• By using the regipay desktop software (standalone, Windows only).
• Using the regify Client-SDK. It can be used for creation of batch processing scripts or your own applications.

Q: Do I need to be authenticated to send regipay documents?

A: Yes, to use regipay, you need to be authenticated and you need the unlock-code for your individual identity-file. You need to be authenticated at least with authentication-level 3. Otherwise you will get error 76 (individual identity-file needed).

Q: I do not see any regipay functionalities in my portal-menu. What do I need to do to be able to send regipay?

A: Your regify-provider needs to activate this option for you. Please contact the regify-provider support.

Q: I use the Client-SDK, but I get error 44 (no regipay allowed)?

A: Your regify-provider needs to activate this option for you. Please contact the regify-provider support.

Q: Do I need to be regimail member to be able to send regipay messages?

A: No, you can send regipay even if you are not a regimail member. It depends on the individual settings of your regify-provider.

Q: Can I open regipay messages online, too?

A: Yes. A regipay message can get opened using the web-portal in the same way like a regimal message (upload rgf file).