Difference between revisions of "Android troubleshooting"

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'''Answer'''
 
'''Answer'''
:In most cases the internet access is not given (does not work in browser, too).  
+
:In most cases the internet access is not given (does not work in browser, too).
  
:We've had the problem, that the used provider-certificate has not been recognized by the Android SDK (browser worked, regify App does not). The problematic SSL certificate has been a '''RapidSSL certificate'''. After switching to '''Limitbreaker''' from http://www.psw.net or '''Thawte SSL123''', the problem has been gone.
+
:Additionally, Android needs a regify Provider with at least V3.0.1 to work.
 +
 
 +
:If you are a provider: We've had the problem, that the used provider-certificate has not been recognized by the Android SDK (browser worked, regify App does not). The problematic SSL certificate has been a '''RapidSSL certificate'''. After switching to '''Limitbreaker''' from http://www.psw.net or '''Thawte SSL123''', the problem has been gone.

Revision as of 13:47, 30 September 2011

Problem

Android App is not able to get configuration from provider (even if provider >= V3.0.1).

Answer

In most cases the internet access is not given (does not work in browser, too).
Additionally, Android needs a regify Provider with at least V3.0.1 to work.
If you are a provider: We've had the problem, that the used provider-certificate has not been recognized by the Android SDK (browser worked, regify App does not). The problematic SSL certificate has been a RapidSSL certificate. After switching to Limitbreaker from http://www.psw.net or Thawte SSL123, the problem has been gone.