Difference between revisions of "Troubleshoot Thunderbird"
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(Created page with '== Thunderbird troubleshooting == Instead of opening the file using regify, Thunderbird starts the '''Text-Editor''' of your system. This occurs only with regify-mails that have…') |
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Upon this, every regify-file (even the ones that made problems before) will open using regify-client. | Upon this, every regify-file (even the ones that made problems before) will open using regify-client. | ||
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| + | '''Background information:''' the webmailer and Notes AddIn set the mime-type of the attachment to ''application/octet-stream''. This induces Thunderbird to use the system text-editor instead of the regify-client. Outlook and some other clients are not affected. The newer version are setting mime-type to ''application/vnd.regify''. This forces all applications to use the system-default. | ||
Revision as of 17:00, 4 March 2011
Thunderbird troubleshooting
Instead of opening the file using regify, Thunderbird starts the Text-Editor of your system. This occurs only with regify-mails that have been sent using the web-portal (Portal Version pre V2.8.0) or the Lotus Notes AddIn.
Quick Fix:
- Search a regify-message that has been sent using the regify Client, Outlook AddIn, Thunderbird AddIn or with a Webmailer newer than V2.7.5.
- Double-Click the regify-attachment. The Thunderbird open-dialog offers you to open using regify client. Now, please check the option to "Do this automatically for files like this from now on" and press "OK".
Upon this, every regify-file (even the ones that made problems before) will open using regify-client.
Background information: the webmailer and Notes AddIn set the mime-type of the attachment to application/octet-stream. This induces Thunderbird to use the system text-editor instead of the regify-client. Outlook and some other clients are not affected. The newer version are setting mime-type to application/vnd.regify. This forces all applications to use the system-default.
