Difference between revisions of "Troubleshoot regify client"

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(Created page with ''''Problem''' Im not able to send SMTP mails using a google mail account. '''Solution''' The regify client is currently not able to use SSL secured SMTP servers. Google mail i…')
 
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'''Problem'''
 
'''Problem'''
  
I'm havin connection problems.
+
I'm having connection problems.
  
 
'''Solution'''
 
'''Solution'''
  
 
There is a special document available to help you solving connection problems. Please find the document here: [http://www.regify.com/MEDIA/Solving_Connection_Problems.pdf Solving_Connection_Problems.pdf]
 
There is a special document available to help you solving connection problems. Please find the document here: [http://www.regify.com/MEDIA/Solving_Connection_Problems.pdf Solving_Connection_Problems.pdf]

Revision as of 16:48, 7 September 2010

Problem

Im not able to send SMTP mails using a google mail account.

Solution

The regify client is currently not able to use SSL secured SMTP servers. Google mail is one of the rare SMTP servers that do not allow any other connection. Upon this, the regify client is currently not working together with google mail SMTP accounts.


Problem

I like to install the client without installing a Outlook or Thunderbird AddIn.

Solution

Please choose the custom install option while setup. You can disable the Outlook AddIn and the Thunderbird AddIn in the further dialog.


Problem

I'm having connection problems.

Solution

There is a special document available to help you solving connection problems. Please find the document here: Solving_Connection_Problems.pdf