Difference between revisions of "Troubleshoot Thunderbird"
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=== I get a error message for sending: Unknown error: [Exception... "Not enough arguments [nsIEditor... === | === I get a error message for sending: Unknown error: [Exception... "Not enough arguments [nsIEditor... === | ||
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This happens with the current regify clients < V3.9. They are not compatible with Thunderbird 15 or higher. Please use Thunderbird 14 until the new regify client is available. The next client release, fixing this issue, is planned for end of September 2012. | This happens with the current regify clients < V3.9. They are not compatible with Thunderbird 15 or higher. Please use Thunderbird 14 until the new regify client is available. The next client release, fixing this issue, is planned for end of September 2012. | ||
Revision as of 12:29, 20 September 2012
Contents
- 1 Thunderbird troubleshooting
- 1.1 Since upgrading to Thunderbird V8, the regify AddIn is no longer appearing
- 1.2 Instead of opening the file using regify, Thunderbird starts the Text-Editor of your system
- 1.3 After a single regimail, all further mails are sent using regify even if no regify button is pressed
- 1.4 I get a error message for sending: Unknown error: [Exception... "Not enough arguments [nsIEditor...
Thunderbird troubleshooting
Since upgrading to Thunderbird V8, the regify AddIn is no longer appearing
The guys from Thunderbird invented a new security feature that deactivates new AddIns by default: TB8 release note (open the tab What's New in Thunderbird). This feature disables the regify AddIn by default and sadly we have no way to prevent this. In order to activate the regify AddIn, you need to open the extra menu, select Add-Ons, switch to Extensions and activate the regify Extension. After that, you may need to restart Thunderbird to let the regify AddIn appear.
Instead of opening the file using regify, Thunderbird starts the Text-Editor of your system
This occurs only with regify-mails that have been sent using the web-portal (Portal Version pre V2.8.0) or the Lotus Notes AddIn.
Quick Fix:
- Search a regify-message that has been sent using the regify Client, Outlook AddIn, Thunderbird AddIn or with a Webmailer newer than V2.7.5.
- Double-Click the regify-attachment. The Thunderbird open-dialog offers you to open using regify client. Now, please check the option to "Do this automatically for files like this from now on" and press "OK".
Upon this, every regify-file (even the ones that made problems before) will open using regify-client.
Background information: the webmailer and Notes AddIn set the mime-type of the attachment to application/octet-stream. This induces Thunderbird to use the system text-editor instead of the regify-client. Outlook and some other clients are not affected. The newer version are setting mime-type to application/vnd.regify. This forces all applications to use the system-default.
After a single regimail, all further mails are sent using regify even if no regify button is pressed
Please update to the most recent version of the regify client. If the problem stays, please follow this guide:
- Enter Tools → Options → Advanced → General → Config Editor.
- Locate mail.compose.max_recycled_windows (use Filter function).
- Set assigned value to 0 (zero)
- Close the window and restart Thunderbird.
I get a error message for sending: Unknown error: [Exception... "Not enough arguments [nsIEditor...
This happens with the current regify clients < V3.9. They are not compatible with Thunderbird 15 or higher. Please use Thunderbird 14 until the new regify client is available. The next client release, fixing this issue, is planned for end of September 2012.
