Troubleshoot regibox - Revision history

Regify: /* Diagnostics during initial configuration */

2026-02-17T07:16:17Z

Diagnostics during initial configuration

2025-08-21T07:01:57Z

Synchronisation is occasionally incomplete or has errors

2025-08-21T06:56:54Z

Mac OS specific

2025-07-31T10:18:54Z

I get error 59 while accepting invitation (Internal Protocol Error)

2025-07-31T10:02:24Z

I get error 59 while accepting invitation

2025-07-31T10:01:53Z

My regibox manager is slow

2025-06-30T09:20:02Z

Take a look to the logfile

2025-06-30T09:18:49Z

Mac OS specific

2024-07-03T10:22:38Z

Mac OS specific

2022-12-05T11:56:15Z

My regibox manager is slow

@@ Line 34: / Line 34: @@
 ====Diagnostics during initial configuration====
 If problems occur initially or during initial configuration, please run the regibox manager using this command-line option to trigger logging:
   "C:\Program Files (x86)\regibox\regibox.exe" -v -l "%USERPROFILE%\box.log"

@@ Line 109: / Line 109: @@
 Disable '''App Nap''' for regibox manager (maybe only available on mobile devices):
 # Open Finder and navigate to /Applications/.
-# Right-click on the ''regibox'' application in question and select ''Get Info''.
+# Right-click on the ''regibox'' application and select ''Get Info''.
 # In the window under ''General'', you will find the option "Prevent App Nap". Tick this box.

@@ Line 105: / Line 105: @@
 ===The regibox icon stays in dock===
 This is standard Mac behavior, showing you the last used applications in the dock. If you do not want that, open System Preferences, click on Dock, uncheck "Show recent applications in dock". This should probably solve your problem.
 == Linux specific ==

@@ Line 80: / Line 80: @@
 === I get error 59 while accepting invitation (Internal Protocol Error) ===
-We've had one case where people assigned .rgf files (regimails) to regibox manager. Trying to open regimails then triggered error 59 in regibox manager (Internal Protocol Error). Please note that regibox is not able to process .rgf files. It only accepts .rgbx files (regibox invitations).
+In one case people assigned .rgf files (regimails) to regibox manager. This does not work. Trying to open regimails then triggered error 59 in regibox manager (Internal Protocol Error). Please note that regibox is not able to process .rgf files. It only accepts .rgbx files (regibox invitations).
 If you like to read .rgf files (regimail and regipay), download and install the [https://free.regify.com/downloads.php?filter=regimail regimail software].

@@ Line 79: / Line 79: @@
 If you plan to use regibox in high usage (eg many hundreds of regiboxes or many thousands of files), consider using [https://manuals.regify.com/docs/regiboxd/current/ regiboxd] on a server while sharing the root folder in the network.
-=== I get error 59 while accepting invitation ===
+=== I get error 59 while accepting invitation (Internal Protocol Error) ===
 We've had one case where people assigned .rgf files (regimails) to regibox manager. Trying to open regimails then triggered error 59 in regibox manager (Internal Protocol Error). Please note that regibox is not able to process .rgf files. It only accepts .rgbx files (regibox invitations).

← Older revision		Revision as of 10:01, 31 July 2025
Line 78:		Line 78:

	If you plan to use regibox in high usage (eg many hundreds of regiboxes or many thousands of files), consider using [https://manuals.regify.com/docs/regiboxd/current/ regiboxd] on a server while sharing the root folder in the network.		If you plan to use regibox in high usage (eg many hundreds of regiboxes or many thousands of files), consider using [https://manuals.regify.com/docs/regiboxd/current/ regiboxd] on a server while sharing the root folder in the network.
		+
		+	=== I get error 59 while accepting invitation ===
		+	We've had one case where people assigned .rgf files (regimails) to regibox manager. Trying to open regimails then triggered error 59 in regibox manager (Internal Protocol Error). Please note that regibox is not able to process .rgf files. It only accepts .rgbx files (regibox invitations).
		+
		+	If you like to read .rgf files (regimail and regipay), download and install the [https://free.regify.com/downloads.php?filter=regimail regimail software].

	== Windows specific ==		== Windows specific ==

@@ Line 48: / Line 48: @@
 -05-12 06:58:49-1020 [6440]: '''CRIT''': CURL_Post(curl_include.pbi:1932): Error performing POST. Curl ec:35
-In this case you can google for CURL Error 35 to find the reason. Also check the above lines. Also have a look for the resolved IP address or any proxy messages. You may ignore any "schannel: failed to receive handshake, need more data" messages as they are normal.
+In this case you can google for ''CURL Error 35'' to find the reason. Also check the above lines. Also have a look for the resolved IP address or any proxy messages. You may ignore any "schannel: failed to receive handshake, need more data" messages as they are normal.
 === regibox does not see and synchronize my files in the regiboxes ===

← Older revision		Revision as of 09:18, 30 June 2025
Line 97:		Line 97:

	== Mac OS specific ==		== Mac OS specific ==
−
−	~~=== My Mac tells me that regibox is outdated / not optimized for my Mac (32 bit application) ===~~
−	~~regibox manager V1.5 and newer is 64 bit. Please use the most recent version of regibox software.~~
−
−	~~=== My Mac complains, this is from an unidentified developer and does not install it ===~~
−	~~regibox manager V1.5 and newer is notarized, so this should not come up. Please use the most recent version of regibox software.~~
−
−	~~=== My Mac complains that regify client want's to make screenshots. Why? ===~~
−	~~Please use the most recent version of regibox software.~~

	===The regibox icon stays in dock===		===The regibox icon stays in dock===

@@ Line 105: / Line 105: @@
 === My Mac complains that regify client want's to make screenshots. Why? ===
-Since MacOS Catalina (10.15), the operating system is asking you for permission if some application wants to make a screenshot. Our software is making a screenshot in order to display help tool-tips. With our cross-platform approach, we sadly can not show help bubbles using Cocoa. In order to display such user friendly help information, we decided to overlay the window with a dimmed screenshot, showing the help drawn on it. For getting the background, we do a screenshot of the application window. The temporary screenshot is created, loaded and then deleted in a few milliseconds. It is not kept, stored or shared in any way. If you do not feel comfortable with this, simply answer the MacOS question with "Deny". The next major version or regibox does no longer use this technique.
+Please use the most recent version of regibox software.
 ===The regibox icon stays in dock===

← Older revision		Revision as of 11:56, 5 December 2022
Line 76:		Line 76:

	We recommend you to avoid more than 2000 files or folders in one folder and do not run a highly used regibox manager on virtual machines with slow disk i/o.		We recommend you to avoid more than 2000 files or folders in one folder and do not run a highly used regibox manager on virtual machines with slow disk i/o.
		+
		+	If you plan to use regibox in high usage (eg many hundreds of regiboxes or many thousands of files), consider using [https://manuals.regify.com/docs/regiboxd/current/ regiboxd] on a server while sharing the root folder in the network.

	== Windows specific ==		== Windows specific ==