Regimail - Revision history

Regify: /* Why do I need administrator rights to install the regify client? */

2025-11-03T10:56:35Z

Why do I need administrator rights to install the regify client?

Regify: /* I have connectivity issues if not connected to WLAN. Why don't you fix? */

2025-11-03T10:56:00Z

I have connectivity issues if not connected to WLAN. Why don't you fix?

Regify: /* Why don't you integrate regify into "whatever" software/app? */

2025-11-03T10:55:36Z

Why don't you integrate regify into "whatever" software/app?

Regify: /* Additional WEB-Portal questions */

2020-07-31T06:21:23Z

Additional WEB-Portal questions

Regify: /* Why do I need to say "yes" or "continue" that often if I start the regify client setup after downloading? */

2020-07-30T16:09:01Z

Why do I need to say "yes" or "continue" that often if I start the regify client setup after downloading?

Regify: /* Additional General regimail FAQ */

2020-07-30T16:07:53Z

Additional General regimail FAQ

Regify: /* How do I use regify client in standalone mode? */

2020-04-28T15:58:44Z

How do I use regify client in standalone mode?

Regify at 14:41, 10 January 2020

2020-01-10T14:41:47Z

Regify: /* Why do I need to install software? */

2020-01-10T14:08:37Z

Why do I need to install software?

Regify: /* Why don't you support SSO solutions? */

2019-08-07T14:49:11Z

Why don't you support SSO solutions?

@@ Line 67: / Line 67: @@
 * If they do not want to install anything at all, the only solution is the regify portal and on-line reading/writing.
 * If they have any background setup with SMTP flow, which allows the usage of regigate, this may be a solution, too. But only if they become at least their own sub-provider. Please contact regify sales for more information.
 === Why do I need to say "yes" or "continue" that often if I start the setup after downloading? ===

← Older revision		Revision as of 10:56, 3 November 2025
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	'''More details on iOS:''' Apple does not offer any way for extending the default e-mail app.		'''More details on iOS:''' Apple does not offer any way for extending the default e-mail app.
−
−	~~=== I have connectivity issues if not connected to WLAN. Why don't you fix? ===~~
−	If your device is having problems to reach the Internet, regify can not help you as you have to solve this by checking your mobile plan, device settings, roaming capabilities etc. Sadly, missing Internet connectivity can not get solved by regify software.

	== Additional Desktop Client FAQ ==		== Additional Desktop Client FAQ ==

@@ Line 15: / Line 15: @@
 Mostly, the software does not offer sufficient API or AddIn capabilities. This is a list of software we know that the API is not sufficient or even existing: Outlook for Mac, Mac Mail, GMail App (Android, iPhone), Samsung E-Mail App, iOS Mail App, Yahoo Mail, most other email apps from the iTunes/Google app store, any webmailer, Outlook Web Access (OWA) (*), Windows Phone Mail, Blackberry Mail, WhatsApp, WeeChat (*), Threema. Also, we found no sufficient API in Tobit David, Evolution and Zimbra (*).
-(*) There are some upcoming API, but yet (Nov 2018) they are still not yet sufficient or available. For Outlook Web Access there are [https://docs.microsoft.com/de-de/office/dev/add-ins/overview/office-add-in-availability Office-AddIns]. But the API is still not yet capable of such deep integration (completely re-build the message reliably). For WeeChat there seem some PlugIn API for Chinese companies only, but we do not yet investigated further. We do not have any Zimbra experience yet.
+(*) There are some upcoming API, but yet (Nov 2018) they are still not yet sufficient or available. For WeeChat there seem some PlugIn API for Chinese companies only, but we do not yet investigated further. WhatsApp does not really allow any deep integration. We do not have any Zimbra experience yet.
 === My Anti-Virus scanner detected regify software as virus/trojan! ===

@@ Line 112: / Line 112: @@
 === Why don't you make it more easy? ===
-The behavior you are experiencing is the way how Microsoft/Apple designed it. We tried to make our portal as easy as possible by allowing Drag&Drop and writing some help text, but the need for uploading is still there.
+The behavior you are experiencing is the way how Microsoft/Apple designed it. We tried to make our portal as easy as possible by allowing Drag&Drop and writing some helping text, but the need for uploading is still there.
 === Why can't I use Drag&Drop for uploading? ===
-Because you may use Outlook or some web-mailer as e-mail client. Microsoft and many web-mailers do not support Drag&Drop of attachments to a web-browser (even IE). Mozilla Thunderbird, Lotus Notes and many other e-mail clients are supporting this - but sadly not Outlook.
+Because you may use Outlook or some web-mailer as e-mail client. Microsoft and many web-mailers do not support Drag&Drop of attachments to a web-browser (even IE). Mozilla Thunderbird, Interlink Mail, Lotus Notes and many other e-mail clients are supporting this - but sadly not Outlook.
 === Why don't you make the e-mail such that it uploads automatically? ===
@@ Line 122: / Line 122: @@
 === I don't like the design/colors/dialogues ===
 We know as many opinions on this issue as we have people in the room. The current regify portal is the result of continuous development on a growing product that only started with registered e-mail. Today, the same portal structure handles more than 5 products and a lot of new functionalities and settings. We realized the problem in 2013/2014 and the regify provider is now offering a complete redesign of the whole user interface (since version 4). It is less complicated, more lightweight, modern and showing the most used functions on prominent positions. It is also responsive for the usage on mobile devices.

@@ Line 74: / Line 74: @@
 We like to install the Outlook AddIn, too. Sadly, Microsoft decided to not allow the installation of Office AddIn's without Administrator permissions. Thus we need Administrator rights by default.
-=== Why do I need to say "yes" or "continue" that often if I start the regify client setup after downloading? ===
+=== Why do I need to say "yes" or "continue" that often if I start the setup after downloading? ===
 Because many viruses are downloaded from the Internet. The Operating System wants to make sure that you are aware of the risk and asks you several times about your decision to open this file.

@@ Line 1: / Line 1: @@
 You can find the answers to the most common and frequently asked questions (FAQ) on the [http://www.regify.com/?PageID=regifyFAQ&OpenMenu=support/regifyFAQ website of regify].
-== Additional General regimail FAQ ==
+== Additional General regimail and regipay FAQ ==
 === Isn't there a way to do some action on the recipient side without installing some software? ===
 As long as no regify software is installed on the recipients machine (PC or mobile), the operating system does not know about regify or the file extension RGF. Thus, it will display a message saying that it does not know how to handle the file. This software is developed by Microsoft or Apple and therefore we have no chance to change the way this is handled.
 * There is also no magical way to automatically forward the attached file to some website. If this is possible, every virus developer would be very happy.

@@ Line 53: / Line 53: @@
 === How do I use regify client in standalone mode? ===
-Just start the regify client from your start menu. Upon this, it starts in standalone mode There you can enter recipients, subject, some message and, of course, attachments. If you then click on the "send" button, it will send the email directly using your SMTP credentials.
+Just start the regify client from your start menu. Upon this, it starts in standalone mode.
 To make this work, you have to enter your email account settings once in the ''settings'' -> ''email'' tab. In most cases you only have to enter the SMTP server, your email address as sender and username and the password of your email account. The port can be left blank in most cases and you should tick the TLS checkbox. If you do not know the SMTP server, please try to google it using ''mail smtp'' and your email provider name (eg "google mail smtp" or "yahoo mail smtp"). If you are using some popular service, you may have success [https://www.smtpinfo.com/smtp_servers.php looking here]. If you are in a company, please ask your administrators / IT-department for this information.

@@ Line 60: / Line 60: @@
 First to understand is, if you locally installed the regify client, all RGF files will get opened by regify client. No matter if it comes in by Outlook, Thunderbird, a webmailer like Google Mail or Yahoo or by a USB-stick or CD-ROM etc. It will get opened by the local regify client as soon as you ask the OS to open the RGF file (usually a double click). Reading is no problem at all. No AddIns needed.
-Secondly, GMail offers normal SMTP/IMAP access and can get used with any traditional e-mail software like Outlook or Thunderbird. If you use it like this, you can use the regify AddIns, too. It is exactly the same as using a GMX or Yahoo e-mail address with Outlook or Thunderbird.
+Secondly, GMail offers normal SMTP/IMAP access and can get used with any traditional e-mail software like Outlook. If you use Outlook, you can use the regify AddIn, too. It is exactly the same as using a GMX or Yahoo e-mail address with Outlook.
 If someone does not use one of those e-mail programs (web-mail only), he still can use the regify client in standalone mode. Here you can enter the SMTP settings to directly send the regimails using the regify client. ([[Troubleshoot_regify_client#How_to_use_gmail_account_with_SMTP_.28standalone.29.3F|Some extra Info about using gmail accounts]])
@@ Line 71: / Line 71: @@
 === Why do I need administrator rights to install the regify client? ===
-We like to install the Outlook AddIn, too. Sadly, Microsoft decided to not allow the installation of AddIn's without Administrator rights. The same is for Thunderbird. As most people are using one of the two, we need Administrator rights by default.
+We like to install the Outlook AddIn, too. Sadly, Microsoft decided to not allow the installation of Office AddIn's without Administrator permissions. Thus we need Administrator rights by default.
 === Why do I need to say "yes" or "continue" that often if I start the regify client setup after downloading? ===

@@ Line 51: / Line 51: @@
 === Why do I need to install software? ===
 Please read the answer to the question above "Isn't there a way to do some action on the recipient side without installing some software?".
 === Can I use regimail with a Google Mail account/Gmail? ===

@@ Line 80: / Line 80: @@
 In general, Single Sign On (SSO) allows people to login on websites using a small set of general credentials. The aim is to reduce the need for many passwords and reduce the number of authentication procedures a user has to complete. Sometimes we get asked, why we do not support such SSO solutions like oAuth, OpenID and others.
-'''The short answer:''' SSO concepts do not support important security aspects that are needed for trusted e-communication transactions such as different levels of authentication or simple usage on mobile devices. We're also having automated validation processes in the back-end that have to work without user interaction. I we were using SSO, this would not be acceptable to a user as, for example, he would be forced to know his regify provider URL in detail.
+'''The short answer:''' SSO concepts do not support important security aspects that are needed for trusted e-communication transactions such as different levels of authentication or simple usage on mobile devices. We're also having automated validation processes in the back-end that have to work without user interaction. If we were using SSO, this would not be acceptable to a user as, for example, he would be forced to know his regify provider URL in detail.
 '''The long answer:'''